Privacy Policy

This privacy policy sets out how we use and protect any information that you may provide during the course of visiting this website or making a purchase.

Who we are

We are Double DeClutch, publishers of Malcolm Cracknell’s book entitled Taking the World by Storm. Our website address is:

Double DeClutch is committed to ensuring that your privacy is protected. Any information that you provide, and especially any data by which you might be personally identified, will only be used in accordance with this Privacy Statement.

We reserve the right to amend and update this policy from time to time, and invite you to return here occasionally to check this page to ensure that you remain content with any changes. This policy is effective from 10th July 2019.

What personal data we collect and why we collect it

In order to fulfil orders effectively through the website, we may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information, such as postal address

  • What we may do with the information

    We require this information so that we can expedite orders placed on-line and provide visitors and customers with quality service, including:

  • Maintaining accurate records of book sales and purchases.
  • Enabling us to fulfil orders and improve our service to customers.
  • Ensure our prompt attention should there be any errors or delays in delivery.

  • Financial Information

    As part of payment processing, all financial information will be handled by PayPal via their secure web sites. At no time will any record of customer’s financial information be retained by Double DeClutch or its agents following the processing of a payment.

    We do not accept telephone payments.


    We are committed to ensuring that any information stored is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic and managerial procedures to ensure the information we collect online is secure.


    If a visitor leaves a comment on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

    An anonymized string created from the visitor’s email address (also called a hash) may be provided to the Gravatar service to see if it’s being used. The Gravatar service privacy policy is available here: After approval of a comment, the poster’s profile picture (if one is available) is visible to the public within the context of the comment.


    If a visitor leaves a comment on our site they may opt-in to saving their name, email address and website in cookies. These are for their own convenience so that they do not have to fill in their details again next time they leave a comment. These cookies will last for one year.

    If a visitor visits our login page, we will set a temporary cookie to determine if the visitor’s browser accepts cookies. This cookie contains no personal data and is discarded when the visitor closes their browser.

    When a visitor logs in (optional, and possibly unlikely), we will also set up cookies to save their login information and their screen display choices. Login cookies last for two days, and screen options cookies last for a year. If the visitor selects “Remember Me”, the login will persist for two weeks. If they log out of their account, the login cookies will be removed.

    Embedded content from other websites

    Elements on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about visitors, use cookies, embed additional third-party tracking, and monitor their interaction with that embedded content, including tracking interaction with the embedded content if they have an account and are logged in to that website.

    Who we share your data with and how long we retain your data

    If a visitor leaves a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    What rights you have over your data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Where we send your data

    Visitor comments on the website may be checked through an automated spam detection service.

    Additional information

    We will not sell, distribute or lease personal information to third parties unless we have permission from the customer or visitor, or we are required by law to do so. We may use personal information to send promotional information about third parties which we think may be of interest, but only if a desire to receive such information has been previously expressed.